https://helpforum.sky.com/t5/Broadband/Internet/m-p/5053980#M508595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449381">@LizzieChinamora</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 06 Aug 2025 21:49:48 GMT caesarome 2025-08-06T21:49:48Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5053979#M508594 <P>My WiFi says good but the box keeps going orange&nbsp;</P> Wed, 06 Aug 2025 21:46:49 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5053979#M508594 LizzieChinamora 2025-08-06T21:46:49Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5053980#M508595 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449381">@LizzieChinamora</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 06 Aug 2025 21:49:48 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5053980#M508595 caesarome 2025-08-06T21:49:48Z