https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5053602#M508465 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4118633">@Mattielane1979</a>&nbsp;No one on the Forum would know that answer, but you will find it out as soon as you get home, if not and sky are still open then call them to find out what is going on!</P> Wed, 06 Aug 2025 14:49:42 GMT JimM1 2025-08-06T14:49:42Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5053549#M508450 <P>Hi, I recently moved house and called on Saturday the 2nd for help and was told that the issue would be resolved in 72 hours , it's the outside line that is at fault&nbsp;</P><P>&nbsp;</P><P>Has this been resolved now ? I am in work so can't see the router tk check&nbsp;</P> Wed, 06 Aug 2025 13:53:21 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5053549#M508450 Mattielane1979 2025-08-06T13:53:21Z https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5053602#M508465 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4118633">@Mattielane1979</a>&nbsp;No one on the Forum would know that answer, but you will find it out as soon as you get home, if not and sky are still open then call them to find out what is going on!</P> Wed, 06 Aug 2025 14:49:42 GMT https://helpforum.sky.com/t5/Broadband/Broadband-connection/m-p/5053602#M508465 JimM1 2025-08-06T14:49:42Z