topic Broadband installation delays in Broadband

Broadband installation delays

FrancoCap — Wed, 06 Aug 2025 11:24:38 GMT

I opted for Sky broadband installation on June

Openreach has rescheduled installation 7 times

now rescheduled for end of August!!

what sort of service is that!!

Re: Broadband installation delays

Chrisee — Wed, 06 Aug 2025 11:31:45 GMT

@FrancoCap given Openreach install over 10k fibre lines eaxh day of which a small % hut snags if which your's sounds to be one it isnt bad service but simply bad luck. Delays can have many causes but blocked ducts and trees blocking overhead runs are quite common.

Re: Broadband installation delays

TimmyBGood — Wed, 06 Aug 2025 11:51:01 GMT

@FrancoCap

As @Chrisee indicates, while any individual installation is 100% important to the household involved, it's 0.0015% of the Openreach FTTP target for that week.

Putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.