topic WiFi in Broadband

WiFi

JML1961 — Wed, 06 Aug 2025 08:05:10 GMT

WiFi keeps dropping out with the middle light on the router going to orange

Tried disconnecting the dsl at each end as suggested but has made no difference

Also My Sky isn't working

Re: WiFi

LadyRachel — Wed, 06 Aug 2025 08:47:47 GMT

I've had this issue for 2 days now too

Re: WiFi

JimM1 — Wed, 06 Aug 2025 09:39:22 GMT

@JML1961 @LadyRachel Have either off you called sky, or tried running the remote diagnostic tool just incase there is a specific fault or condition that Sky may or may not be aware off. Links are below should you need them!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start