https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5052935#M508230 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448576">@Louisvan</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help then you will need to give Sky a call to report it to them again.</P> Tue, 05 Aug 2025 18:28:07 GMT caesarome 2025-08-05T18:28:07Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5052920#M508225 My WiFi has no internet, we lost internet for a couple of days, I called a d they said it would be fixed in 2 days, I came home today and it was fixed. But shortly after it has now stopped again. The app says it has said everything is okay but it's not working. Tue, 05 Aug 2025 18:12:42 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5052920#M508225 Louisvan 2025-08-05T18:12:42Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5052935#M508230 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448576">@Louisvan</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help then you will need to give Sky a call to report it to them again.</P> Tue, 05 Aug 2025 18:28:07 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5052935#M508230 caesarome 2025-08-05T18:28:07Z