https://helpforum.sky.com/t5/Broadband/My-broadband-keeps-dropping-out/m-p/5052916#M508224 My broadband drops out at least once a day over the past week, which is annoying when my tv service is Sky Stream. Tue, 05 Aug 2025 18:04:27 GMT JoBates 2025-08-05T18:04:27Z https://helpforum.sky.com/t5/Broadband/My-broadband-keeps-dropping-out/m-p/5052916#M508224 My broadband drops out at least once a day over the past week, which is annoying when my tv service is Sky Stream. Tue, 05 Aug 2025 18:04:27 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-keeps-dropping-out/m-p/5052916#M508224 JoBates 2025-08-05T18:04:27Z https://helpforum.sky.com/t5/Broadband/My-broadband-keeps-dropping-out/m-p/5052934#M508229 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448565">@JoBates</a>&nbsp;</P> <P>The next time this happens try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 05 Aug 2025 18:27:20 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-keeps-dropping-out/m-p/5052934#M508229 caesarome 2025-08-05T18:27:20Z