https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5052502#M508133 <P>I've done that about 50 times. I'm very familiar with asks equipment and have done it over the years but no joy this time so have to wait another week fir an engineer&nbsp;</P> Tue, 05 Aug 2025 11:52:28 GMT Samantha+Barwell 2025-08-05T11:52:28Z https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5050802#M507648 <P>I have 3 green lights on my router but the TV is saying I have no Internet. I have a mini box in another room which is also saying the same. The main TV is fine unless I want to use apps. My laptop asks me to log in to the network but it won't let me.</P><P>Spoke to Sky yesterday (at length) and the man was very patient and helpful but was unable to resolve it</P><P>I now have to wait for an engineer until 11th August so not happy. Any ideas please.</P><P>&nbsp;</P> Sun, 03 Aug 2025 11:21:54 GMT https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5050802#M507648 Samantha+Barwell 2025-08-03T11:21:54Z https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5052399#M508100 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/643367">@Samantha+Barwell</a>&nbsp;</P> <P>The first step would be to reset the hub, you can do this by holding the reset button on the rear of the hub for 30 seconds.&nbsp;</P> Tue, 05 Aug 2025 10:01:39 GMT https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5052399#M508100 jamesn123 2025-08-05T10:01:39Z https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5052502#M508133 <P>I've done that about 50 times. I'm very familiar with asks equipment and have done it over the years but no joy this time so have to wait another week fir an engineer&nbsp;</P> Tue, 05 Aug 2025 11:52:28 GMT https://helpforum.sky.com/t5/Broadband/Broadbank-half-works/m-p/5052502#M508133 Samantha+Barwell 2025-08-05T11:52:28Z