https://helpforum.sky.com/t5/Broadband/WiFi-in-the-loft/m-p/5052364#M508081 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448155">@D_F</a>&nbsp;</P> <P>Could you please clarify what you mean by 'creations times'?&nbsp;</P> <P>As for devices going off when you reach your loft, this is likely just a range issue. If you have a converted loft its more than likely you need a booster to cover it. Provided its a proper conversion thats been boarded with a proper staircase then it should be covered under the WiFi guarantee&nbsp;which can be found here&nbsp;<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank">https://www.sky.com/help/articles/wifi-guarantee</A>&nbsp;</P> Tue, 05 Aug 2025 09:37:09 GMT jamesn123 2025-08-05T09:37:09Z https://helpforum.sky.com/t5/Broadband/WiFi-in-the-loft/m-p/5052346#M508077 <P>My WiFi is always disrupted at creations times and devices go off especially it reaching to the loft . We need an engineer to looks at this</P> Tue, 05 Aug 2025 09:17:05 GMT https://helpforum.sky.com/t5/Broadband/WiFi-in-the-loft/m-p/5052346#M508077 D_F 2025-08-05T09:17:05Z https://helpforum.sky.com/t5/Broadband/WiFi-in-the-loft/m-p/5052364#M508081 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448155">@D_F</a>&nbsp;</P> <P>Could you please clarify what you mean by 'creations times'?&nbsp;</P> <P>As for devices going off when you reach your loft, this is likely just a range issue. If you have a converted loft its more than likely you need a booster to cover it. Provided its a proper conversion thats been boarded with a proper staircase then it should be covered under the WiFi guarantee&nbsp;which can be found here&nbsp;<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank">https://www.sky.com/help/articles/wifi-guarantee</A>&nbsp;</P> Tue, 05 Aug 2025 09:37:09 GMT https://helpforum.sky.com/t5/Broadband/WiFi-in-the-loft/m-p/5052364#M508081 jamesn123 2025-08-05T09:37:09Z