topic Disgusted in Broadband

Disgusted

Jasoer — Mon, 04 Aug 2025 21:05:56 GMT

Absolutely disgusted withe the service that I'm paying for and not getting. All mobile date rinsed to to having to hotspot to computer and laptop so that my daughter and I can try and get some work done as we work from home, losing money as unable to complete work, no TV no Alexa absolutely notjing

Re: Disgusted

JimM1 — Mon, 04 Aug 2025 21:17:47 GMT

@Jasoer You may wish to do this with sky, nothing that the Forum can do with your issue!

Re: Disgusted

caesarome — Mon, 04 Aug 2025 21:20:27 GMT

@Jasoer

Are you saying your broadband is down ?

Re: Disgusted

GD1 — Mon, 04 Aug 2025 23:53:12 GMT

@Jasoer Is your broadband down? Have you reported it?

You should be aware as a domestic service any faults logged have an SLA of 2 working days from being reported to be resolved. This does not include weekends.

Working from home etc doesn't give your service any greater priority.