https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/5051976#M507964 <P>Hello,</P><P>&nbsp;</P><P>we had a sky engineer come out 29/06/25 and he had an issue in accessing our router.</P><P>&nbsp;</P><P>he said he would escalate the issue and someone would be in touch.</P><P>&nbsp;</P><P>nobody has contacted us or advised what is going on?</P><P>&nbsp;</P><P>we have had WiFi issues for weeks and and have been paying for this according.</P><P>&nbsp;</P><P>we wish to make a formal complaint and have someone update us on this.</P><P>&nbsp;</P><P>thank you,</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 04 Aug 2025 17:12:30 GMT ObiOneKabaldi 2025-08-04T17:12:30Z https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/5051976#M507964 <P>Hello,</P><P>&nbsp;</P><P>we had a sky engineer come out 29/06/25 and he had an issue in accessing our router.</P><P>&nbsp;</P><P>he said he would escalate the issue and someone would be in touch.</P><P>&nbsp;</P><P>nobody has contacted us or advised what is going on?</P><P>&nbsp;</P><P>we have had WiFi issues for weeks and and have been paying for this according.</P><P>&nbsp;</P><P>we wish to make a formal complaint and have someone update us on this.</P><P>&nbsp;</P><P>thank you,</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 04 Aug 2025 17:12:30 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/5051976#M507964 ObiOneKabaldi 2025-08-04T17:12:30Z https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/5051977#M507965 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4062873">@ObiOneKabaldi</a>&nbsp;</P> <P>Have you initiated contact with Sky to get an update?</P> Mon, 04 Aug 2025 17:14:45 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit/m-p/5051977#M507965 Daniel0210 2025-08-04T17:14:45Z