topic Re: Sky Hub to Booster in Broadband

Sky Hub to Booster

shellyann123 — Mon, 04 Aug 2025 12:24:14 GMT

I've just received my Sky Max Hub.
I've connected my Sky Booster to it but the booster still has the old hub name so I can't connect.
Any suggestions?
Many thanks.

Re: Sky Hub to Booster

Chrisee — Mon, 04 Aug 2025 12:28:07 GMT

@shellyann123 the older Sky boosters will not work with the white Sky Max hubs which require a mstched pod that Sky will,supply if you subscribe to their WiFi Max package.

Re: Sky Hub to Booster

shellyann123 — Mon, 04 Aug 2025 12:54:48 GMT

That makes sense.
thanks for the advice.

Re: Sky Hub to Booster

TheXs — Wed, 10 Jun 2026 14:49:36 GMT

Just set up new Max Hub. Will my booster arrive automatically or do I need to ask for it?

Re: Sky Hub to Booster

caesarome — Wed, 10 Jun 2026 15:49:53 GMT

@TheXs

If you have broadband max on your account you need to contact Sky about getting a pod (booster) sent to you.

Re: Sky Hub to Booster

TheXs — Wed, 10 Jun 2026 16:19:58 GMT

Please can you tell me the best way to do that as I am going round in circles!! The help options do not help!!

Re: Sky Hub to Booster

caesarome — Wed, 10 Jun 2026 16:21:54 GMT

@TheXs

You can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on this link:

https://www.sky.com/help/articles/sky-wifi-max