https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5051689#M507883 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389309">@MichaelMorton</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 04 Aug 2025 12:48:34 GMT caesarome 2025-08-04T12:48:34Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5051569#M507845 I am still having major issues with my broadband. Speeds are around 5mbps Mon, 04 Aug 2025 11:30:17 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5051569#M507845 MichaelMorton 2025-08-04T11:30:17Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5051689#M507883 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4389309">@MichaelMorton</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 04 Aug 2025 12:48:34 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/5051689#M507883 caesarome 2025-08-04T12:48:34Z