topic Re: My WiFi does not work for social media apps in Broadband

My WiFi does not work for social media apps

Jeronimo1 — Thu, 04 Jul 2024 12:48:34 GMT

I don't know why me an my brother's WiFi is not working well on our phones, we can't use our social media apps and apps such ash WhatsApp with the WiFi, we are forced to use our data for that, if anyone's has a number to call or a solution I'll be waiting.

thank you

Re: My WiFi does not work for social media apps

cookiemonsteruk — Thu, 04 Jul 2024 12:50:35 GMT

@Jeronimo1

What hub do you have?

Are you both new to sky broadband?

Re: My WiFi does not work for social media apps

TimmyBGood — Thu, 04 Jul 2024 13:17:40 GMT

@Jeronimo1

Typically that's because Sky Broadband Shield is still running on its default age setting.

Re: My WiFi does not work for social media apps

Sush21 — Mon, 04 Aug 2025 09:54:53 GMT

Mine isn't working either. Just moved into new home so sky is new

Re: My WiFi does not work for social media apps

JimM1 — Mon, 04 Aug 2025 09:57:15 GMT

@Sush21 Logon to your account, check and adjust the Broadband Shield to what you need!

Re: My WiFi does not work for social media apps

davewill58 — Mon, 04 Aug 2025 14:18:27 GMT

Have a look at my post just a couple above re Sky Broadband and Broadband Shield Settings

Hopefully by following these steps you will get things sorted

Re: My WiFi does not work for social media apps

JimM1 — Mon, 04 Aug 2025 14:24:52 GMT

@Sush21 Linked for @davewill58 post makes it easier for you to find!

Sky Broadband Shield and WhatsApp Problems | Sky Community