topic Re: Unable to load programme in Broadband https://helpforum.sky.com/t5/Broadband/Unable-to-load-programme/m-p/5051205#M507752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447151">@Samlw87</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 03 Aug 2025 20:43:45 GMT caesarome 2025-08-03T20:43:45Z Unable to load programme https://helpforum.sky.com/t5/Broadband/Unable-to-load-programme/m-p/5051169#M507744 <P>Unable to watch any sky tv states unable to load programme. Phone not connected to wifi it's getting. More frequent issue wifi is slow constantly buffering. Sick of paying for a service that does not deliver!&nbsp;</P> Sun, 03 Aug 2025 19:43:43 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-load-programme/m-p/5051169#M507744 Samlw87 2025-08-03T19:43:43Z Re: Unable to load programme https://helpforum.sky.com/t5/Broadband/Unable-to-load-programme/m-p/5051205#M507752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447151">@Samlw87</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 03 Aug 2025 20:43:45 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-load-programme/m-p/5051205#M507752 caesarome 2025-08-03T20:43:45Z