topic Re: Installation in Broadband

Installation

tangmere67 — Sat, 02 Aug 2025 09:34:11 GMT

For the second time Sky has cancelled our installtion as a new cusatomer. Have spent ages called several Sky numbers but nobody but NOBODY can tell me why it was cancelled! What is going on???????????????????????????????????

Re: Installation

Dazzasky — Sat, 02 Aug 2025 09:38:52 GMT

@tangmere67 wrote:
For the second time Sky has cancelled our installtion as a new cusatomer. Have spent ages called several Sky numbers but nobody but NOBODY can tell me why it was cancelled! What is going on???????????????????????????????????

This is something the forum would not be able to tell you. Only Sky can give you that information. You will need to speak to them directly @tangmere67

Re: Installation

GD1 — Sat, 02 Aug 2025 09:39:38 GMT

@tangmere67 Sky Stream, where you have posted, is a self install TV box, so you wouldn't get an installation appointment for that.

What exavctly are you having installed?

Re: Installation

tangmere67 — Sat, 02 Aug 2025 09:50:12 GMT

Thanks but even Sky rep I spoke to could not find an answer, totally given here.....

Re: Installation

tangmere67 — Sat, 02 Aug 2025 09:51:05 GMT

Thanks, broadband and Sky steam. Nowt else

Re: Installation

GD1 — Sat, 02 Aug 2025 09:55:33 GMT

@tangmere67 Your post has been moved to the broadband board as already noted Sky stream isn't part of the installation process.

You will have to setup your stream box as the Broadband installer won't do this for you.