topic Re: Moving house with sky in Broadband

Moving house with sky

Pranav1992 — Sat, 02 Aug 2025 05:40:28 GMT

Hello sir

good morning

i am moved my house on 1st August2025

so i need to move my broadband hub with me

can you please help me with it

Re: Moving house with sky

Daniel0210 — Sat, 02 Aug 2025 06:04:39 GMT

@Pranav1992

I take it you didn't arrange this in advance because of the time delay in setting this process in motion?
https://www.sky.com/moving-home

edit: your duplicate thread has been removed as you already have information on this one.

By the way, you aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Re: Moving house with sky

Pranav1992 — Sat, 02 Aug 2025 06:05:21 GMT

I am so sorry for that

but now can you please arrange an appointment for connect me again with sky broadband

in my new house please

Re: Moving house with sky

Daniel0210 — Sat, 02 Aug 2025 06:07:28 GMT

@Pranav1992

No. As I stated, we are customers like you. Have a read of that link and then contact Sky. It will likely take about 2 weeks for your broadband service to be connected.

Re: Moving house with sky

Pranav1992 — Sat, 02 Aug 2025 06:10:47 GMT

Is there no chance to make it earlier

please sir make it earlier if possible because my all online work is going stopped

and to much problems without internet to do my work

please sir if you can make it earlier asap...

Re: Moving house with sky

JimM1 — Sat, 02 Aug 2025 06:28:39 GMT

@Pranav1992 YOU NEED TO PHONE CALL SKY, nothing else will work when you post on the Forum you are only taking to customers like yourself, and nothing else, no magic can be done it will take 14-21 Days to re-connect you to the new home and that depends on even if sky can!

Re: Moving house with sky

Pranav1992 — Sat, 02 Aug 2025 06:34:52 GMT

Ok sir

can you please book my appointment for connect me again.

Re: Moving house with sky

JimM1 — Sat, 02 Aug 2025 06:37:31 GMT

@Pranav1992 Come back on the Forum in 2 months time ( 60 Day's) and we can advise you again!

Re: Moving house with sky

Pranav1992 — Sat, 02 Aug 2025 06:37:40 GMT

And also how can i give you my new address for installation my broadband?

Re: Moving house with sky

TimmyBGood — Sat, 02 Aug 2025 06:38:41 GMT

@Pranav1992

@Daniel0210 provided the appropriate information in the first response to your post.

Re: Moving house with sky

JimM1 — Sat, 02 Aug 2025 06:39:49 GMT

@Pranav1992 You can't we do not want it, you cannot get internet at all through the Forum! so would be a good idea for you to STOP positing and start PHONING!

Re: Moving house with sky

GD1 — Sat, 02 Aug 2025 06:40:15 GMT

@Pranav1992 No one on the community can book an appointment for you as advised a number of times.

You need to call Sky.