topic No internet in Broadband

No internet

Arifazis — Fri, 01 Aug 2025 20:13:20 GMT

The city fibre internet is not functioning and my house now have no wifi. Any ideas how to fix this

Re: No internet

KnogKnightso — Fri, 01 Aug 2025 20:19:13 GMT

https://www.sky.com/help/servicestatus check to see if they working in your area

Re: No internet

Arifazis — Fri, 01 Aug 2025 20:45:40 GMT

There is a problem with sky broadband and they ask to call customer service but when call nobody is working to assist.

Re: No internet

JimM1 — Fri, 01 Aug 2025 21:26:34 GMT

@Arifazis Sky is now closed for the evening, tomorrow morning 8am onwards they start again!

Re: No internet

Arifazis — Sat, 02 Aug 2025 08:24:30 GMT

Yup tried calling and the only engineer available is next monday.. what kind of support is this. Need to wait 3 days without any internet and tv at home. Frusterating

Re: No internet

GD1 — Sat, 02 Aug 2025 08:29:35 GMT

@Arifazis 3 days is not much to wait considering your on a domestic service with all the SLA's it entails, you need to read the T&C's you agreed to.

No domestic ISP offers next day fault repairs or attend on a weekend