https://helpforum.sky.com/t5/Broadband/No-internet-but-its-connected/m-p/5049477#M507211 <P>Hi I have bought new device . Sky broadband.&nbsp; I have put it on.&nbsp; Its showing connected but there is no Internet.&nbsp; When I went to sky site and checked speed and everything its showing its working properly. But its not working&nbsp;</P> Fri, 01 Aug 2025 11:22:52 GMT Krunal108 2025-08-01T11:22:52Z https://helpforum.sky.com/t5/Broadband/No-internet-but-its-connected/m-p/5049477#M507211 <P>Hi I have bought new device . Sky broadband.&nbsp; I have put it on.&nbsp; Its showing connected but there is no Internet.&nbsp; When I went to sky site and checked speed and everything its showing its working properly. But its not working&nbsp;</P> Fri, 01 Aug 2025 11:22:52 GMT https://helpforum.sky.com/t5/Broadband/No-internet-but-its-connected/m-p/5049477#M507211 Krunal108 2025-08-01T11:22:52Z https://helpforum.sky.com/t5/Broadband/No-internet-but-its-connected/m-p/5049499#M507219 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445631">@Krunal108</a>&nbsp;What do you see looking at the hub! See the link, you are NOT talking to sky customers like you on the Forum trying to assist you!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Fri, 01 Aug 2025 11:46:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet-but-its-connected/m-p/5049499#M507219 JimM1 2025-08-01T11:46:51Z