https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049440#M507201 <P>thank you both</P> Fri, 01 Aug 2025 10:28:48 GMT Amin-Aghoo 2025-08-01T10:28:48Z https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049395#M507186 <P>I am trying to purchase a bundle but receive the message "looks like we have found an account associated with your address"</P><P>I tried calling the phone number in pop up window but that guided me to search here in community forum.</P><P>I saw other posts about people faced the same issue but none of those posts came to a solution !!</P><P>so can someone help me please&nbsp;</P> Fri, 01 Aug 2025 09:29:47 GMT https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049395#M507186 Amin-Aghoo 2025-08-01T09:29:47Z https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049415#M507193 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445533">@Amin-Aghoo</a>&nbsp;You need to call to get it sorted, previous system looks like sky have as not shutdown, number below in the link, just click need more help, scroll down and you will see it!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P><P>&nbsp;</P> Fri, 01 Aug 2025 09:49:04 GMT https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049415#M507193 JimM1 2025-08-01T09:49:04Z https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049416#M507194 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445533">@Amin-Aghoo</a>&nbsp;when calling do not accept offers of help from the bot as you need to speak to an agent</P> Fri, 01 Aug 2025 09:49:35 GMT https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049416#M507194 Chrisee 2025-08-01T09:49:35Z https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049439#M507200 <P>thanks, will do</P> Fri, 01 Aug 2025 10:28:15 GMT https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049439#M507200 Amin-Aghoo 2025-08-01T10:28:15Z https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049440#M507201 <P>thank you both</P> Fri, 01 Aug 2025 10:28:48 GMT https://helpforum.sky.com/t5/Broadband/looks-like-we-have-found-an-account-associated-with-your-address/m-p/5049440#M507201 Amin-Aghoo 2025-08-01T10:28:48Z