https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049355#M507172 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445497">@MarkN2</a>&nbsp; Your post has been moved from the mobile board as you emntion broadband</P> <P>&nbsp;</P> <P>Broadband speeds is measure in Mbps not Gbps (the Highest speed Sky offer is 5Gbps on the CF Network)</P> <P>&nbsp;</P> <P>How are you doing the speed test?</P> Fri, 01 Aug 2025 08:48:12 GMT GD1 2025-08-01T08:48:12Z https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049351#M507170 <P>How do I contact sky to ask about my broadband speed I should be guaranteed 299GB but did a test and I am getting 55GB, which is way off what I am paying for and it is anightmare to actuall speak to someone or email.</P><P>&nbsp;</P><P>WHY IS IT SO HARD.</P> Fri, 01 Aug 2025 08:42:31 GMT https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049351#M507170 MarkN2 2025-08-01T08:42:31Z https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049355#M507172 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445497">@MarkN2</a>&nbsp; Your post has been moved from the mobile board as you emntion broadband</P> <P>&nbsp;</P> <P>Broadband speeds is measure in Mbps not Gbps (the Highest speed Sky offer is 5Gbps on the CF Network)</P> <P>&nbsp;</P> <P>How are you doing the speed test?</P> Fri, 01 Aug 2025 08:48:12 GMT https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049355#M507172 GD1 2025-08-01T08:48:12Z https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049359#M507175 <P>Sorry, I meant Mbps.&nbsp; I did a speed test and this is what I got</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MarkN2_0-1754038285296.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/112011i977CDFF88246630E/image-size/medium?v=v2&amp;px=400" role="button" title="MarkN2_0-1754038285296.png" alt="MarkN2_0-1754038285296.png" /></span></P><P>&nbsp;</P> Fri, 01 Aug 2025 08:51:45 GMT https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049359#M507175 MarkN2 2025-08-01T08:51:45Z https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049361#M507177 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445497">@MarkN2</a>&nbsp; How are you running the tests?&nbsp; Over wifi or on a ethernetconnected device?</P> <P>&nbsp;</P> <P>What does the mysky app say about your speed?</P> Fri, 01 Aug 2025 08:53:36 GMT https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049361#M507177 GD1 2025-08-01T08:53:36Z https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049366#M507179 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445497">@MarkN2</a>&nbsp;You are at least on a fairly high speed package off some sort with the reported upload speed!</P> Fri, 01 Aug 2025 08:59:46 GMT https://helpforum.sky.com/t5/Broadband/BROADBAND-SPEED/m-p/5049366#M507179 JimM1 2025-08-01T08:59:46Z