https://helpforum.sky.com/t5/Broadband/Showing-connected-but-not-loading/m-p/5049265#M507142 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445429">@Mia311</a>&nbsp;do devices work normally when close to the hub? If they do it sounds like you need more than one pod extender to get coversge in every room. Customers buying the WiFi Max pack can have up to 3 pods but it is likely Skky will want an engineer to come out to check the network out beforecsending more out.</P> Fri, 01 Aug 2025 06:29:42 GMT Chrisee 2025-08-01T06:29:42Z https://helpforum.sky.com/t5/Broadband/Showing-connected-but-not-loading/m-p/5049242#M507130 <P>I'm using the white hub and an extend pod. &nbsp;All devices are shwoing connected to the wifi, although signal is only one bar. Nothing is loading on tge phone. &nbsp;Can't open website or load a video. When test speed in the app, said everything is fine.&nbsp;</P> Fri, 01 Aug 2025 04:02:44 GMT https://helpforum.sky.com/t5/Broadband/Showing-connected-but-not-loading/m-p/5049242#M507130 Mia311 2025-08-01T04:02:44Z https://helpforum.sky.com/t5/Broadband/Showing-connected-but-not-loading/m-p/5049265#M507142 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4445429">@Mia311</a>&nbsp;do devices work normally when close to the hub? If they do it sounds like you need more than one pod extender to get coversge in every room. Customers buying the WiFi Max pack can have up to 3 pods but it is likely Skky will want an engineer to come out to check the network out beforecsending more out.</P> Fri, 01 Aug 2025 06:29:42 GMT https://helpforum.sky.com/t5/Broadband/Showing-connected-but-not-loading/m-p/5049265#M507142 Chrisee 2025-08-01T06:29:42Z