topic Re: Managing Devices on my WiFi Hub in Broadband

Managing Devices on my WiFi Hub

PeterLake69 — Thu, 31 Jul 2025 09:45:16 GMT

Is there a way to manage the devices on my Sky wifi hub.

Sky online tells me I have 15 devices connected

We have the Gigabit 900 package but I'm only getting 40 downlad speeds in my home office in our small house

I run a graphics business and when my husband is working from home as well I just can't accss the internet atall. All my design apps are software as a service off the internet.

Is there a way to manage the devices connected so I can turn some off to try to get a better internet connection / speed?

Or another way to manage this as I'm told the 900 is the best package we can get?

Re: Managing Devices on my WiFi Hub

PeterLake69 — Thu, 31 Jul 2025 09:45:54 GMT

Or is there a Sky phone no I can try - the ones I've found on Google don't work

Re: Managing Devices on my WiFi Hub

TimmyBGood — Thu, 31 Jul 2025 09:59:28 GMT

@PeterLake69

The two mechanisms are Parental Control

https://www.sky.com/help/articles/sky-wifi-max-parental-controls

And Device Priority

https://www.sky.com/help/articles/sky-wifi-max-prioritise-a-device

Re: Managing Devices on my WiFi Hub

JimM1 — Thu, 31 Jul 2025 10:07:44 GMT

@PeterLake69Are you connected to the sky Hub by Ethernet cable?

Re: Managing Devices on my WiFi Hub

PeterLake69 — Thu, 31 Jul 2025 12:13:28 GMT

Sadly not - our hub's in a cupboard (where the builder put it) and our home office is upstairs so no way to connect via ethernet, without very long cables trailing round the house and up the stairs -