https://helpforum.sky.com/t5/Broadband/Issues-with-sky-connection/m-p/5048624#M506904 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4444470">@Jake942</a>&nbsp; Have you tried to reset the puck and re-connect it to the router?</P> Thu, 31 Jul 2025 07:16:32 GMT Highlinder 2025-07-31T07:16:32Z https://helpforum.sky.com/t5/Broadband/Issues-with-sky-connection/m-p/5048276#M506763 <P>We had someone come out today to look at our wifi because it was down for the area. The WiFi is now working in the area again but now the TV streaming is not working through the sky puck!&nbsp;<BR /><BR /></P><P>My partner works from home and it being down today and yesterday has been a real nightmare and we hope it is back up and running for tomorrow</P><P>&nbsp;</P><P>Jake&nbsp;</P> Wed, 30 Jul 2025 16:54:03 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-sky-connection/m-p/5048276#M506763 Jake942 2025-07-30T16:54:03Z https://helpforum.sky.com/t5/Broadband/Issues-with-sky-connection/m-p/5048624#M506904 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4444470">@Jake942</a>&nbsp; Have you tried to reset the puck and re-connect it to the router?</P> Thu, 31 Jul 2025 07:16:32 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-sky-connection/m-p/5048624#M506904 Highlinder 2025-07-31T07:16:32Z