topic No Internet in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048529#M506880 Got no Internet but saying its all good when doing the checks Wed, 30 Jul 2025 23:38:06 GMT shania2600 2025-07-30T23:38:06Z No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048535#M506857 <P>Can't get on the Internet and it wont recognise my password&nbsp;</P> Wed, 30 Jul 2025 23:51:24 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048535#M506857 ColourHouse 2025-07-30T23:51:24Z No internet https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048527#M506878 <UL><LI>My Internet has gone out I ran the test and it says everything is fine from sky end and yet no mater how often I reset or try to fix it the Internet is still down. I took photo time stamp to show the issues is with sky and yet you site say nothing wrong. Is this just a passivation tool? This not the first time this has happened&nbsp; i want to know what's going on?&nbsp;</LI></UL> Wed, 30 Jul 2025 23:30:24 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048527#M506878 Phil227 2025-07-30T23:30:24Z No internet https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048528#M506879 <P>I have no internet I've run all the tests and reset my system and still nothing works</P> Wed, 30 Jul 2025 23:33:26 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048528#M506879 Br18 2025-07-30T23:33:26Z No Internet https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048529#M506880 Got no Internet but saying its all good when doing the checks Wed, 30 Jul 2025 23:38:06 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048529#M506880 shania2600 2025-07-30T23:38:06Z No internet https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048530#M506877 <P>No internet since 12:00 am&nbsp;</P> Wed, 30 Jul 2025 23:40:23 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048530#M506877 Jhmorgan83 2025-07-30T23:40:23Z Wifi https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048536#M506876 <P>My wifi has gone down&nbsp;</P> Wed, 30 Jul 2025 23:53:36 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048536#M506876 Steve1234567892 2025-07-30T23:53:36Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048537#M506859 <P>Same issue here. Guessing it's an area issue.</P> Wed, 30 Jul 2025 23:55:03 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048537#M506859 KB12345 2025-07-30T23:55:03Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048538#M506860 <P>Thought it was just mine! Tried everything! Even when I check my service on the sky app, it comes up as service is good. Is this the same with you?&nbsp;</P> Wed, 30 Jul 2025 23:55:16 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048538#M506860 Abike1 2025-07-30T23:55:16Z Internet not working https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048540#M506874 Sky Internet down in nuneaton? Thu, 31 Jul 2025 00:03:23 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048540#M506874 Nuneaton2000 2025-07-31T00:03:23Z Internet down https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048539#M506875 <P>My household has no connection in Thurrock</P> Thu, 31 Jul 2025 00:03:40 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048539#M506875 Charlie154 2025-07-31T00:03:40Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048541#M506863 <P>Yes, ive reset about 4 times ! Its so annoying!&nbsp;</P> Thu, 31 Jul 2025 00:05:49 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048541#M506863 ColourHouse 2025-07-31T00:05:49Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048542#M506864 <P>I dont understand why it keeps saying incorrect password too. Maybe its because its down but like everyone else, the site says all is working with no issues&nbsp;</P> Thu, 31 Jul 2025 00:08:25 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048542#M506864 ColourHouse 2025-07-31T00:08:25Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048546#M506865 <P>Looks like if you rerun the tests it says there's an issue at the exchange and they'll need to send an engineer to resolve. great!</P> Thu, 31 Jul 2025 00:27:00 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048546#M506865 FixMyNet 2025-07-31T00:27:00Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048547#M506866 <P>I'm in Grays Thurrock and mine's down too. Status checker says no issues except it says my hub has no power which is untrue as I've checked and reset it and it definitely has power. Thought it was them pitching a fit that I've set a date to leave their broadband but if others are down then must be a bigger issue.</P> Thu, 31 Jul 2025 00:30:23 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048547#M506866 NV21 2025-07-31T00:30:23Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048548#M506867 <P>Yep I'm in Chadwell-St-Mary and mine is down too, no dial tone and no internet</P> Thu, 31 Jul 2025 00:34:28 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048548#M506867 Ds-1965 2025-07-31T00:34:28Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048549#M506868 Im I grays too. Its been down about an hour now Thu, 31 Jul 2025 00:38:33 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048549#M506868 NeonPeach 2025-07-31T00:38:33Z Sky internet down in RM17 https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048550#M506872 <P>Our internet is down, anyone else ?</P> Thu, 31 Jul 2025 00:40:00 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048550#M506872 nicky16v 2025-07-31T00:40:00Z Re: Sky internet down in RM17 https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048551#M506873 <P>RM17 Thurrock, We have done everything and still red light on router</P> Thu, 31 Jul 2025 00:42:37 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048551#M506873 nicky16v 2025-07-31T00:42:37Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048552#M506869 <P>Down in Basildon also it's surely the exchange&nbsp;</P> Thu, 31 Jul 2025 00:56:23 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048552#M506869 mark197934 2025-07-31T00:56:23Z Re: No Internet in thurrock https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048560#M506881 <P>Grays Thurrock too, Sky are naff, went through the problem checker thing, told me I need to book an engineer to come to the property but clearly not 🫠</P> Thu, 31 Jul 2025 02:01:28 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-in-thurrock/m-p/5048560#M506881 CallumB95 2025-07-31T02:01:28Z