topic Re: No internet in Broadband

No internet

Sheila19827 — Wed, 30 Jul 2025 13:42:17 GMT

I have no connection, I am a new customer and connected everything yesterday but have no internet at all. I've done all of the troubleshooting and nothing is working

Re: No internet

JimM1 — Wed, 30 Jul 2025 13:51:46 GMT

@Sheila19827 What was the date that sky gave you for the activation off the sky broadband!

Re: No internet

Sheila19827 — Wed, 30 Jul 2025 15:56:45 GMT

Yesterday, it's so difficult to get through and talk to anyone on the phone

Re: No internet

JimM1 — Wed, 30 Jul 2025 16:37:24 GMT

@Sheila19827 It's a you have just got to keep trying if you need to speak to sky. Midnight last night was the up and running time for you.

If you wish to post what you did to the Forum someone will look and advise if it was correct etc, or the link below is the electronic version of getting started.

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have