https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047263#M506374 <P>Hi, I've just had &nbsp;Sky Fibre 500 Max Broadband installed and the signal is very good in all the rooms bar one. The signal in this room just drops so much that I lose connection on my mobile phone even. I was promised that it work in all rooms. Any ideas to why. Thanks&nbsp;</P> Tue, 29 Jul 2025 14:40:16 GMT Dic1_ 2025-07-29T14:40:16Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047263#M506374 <P>Hi, I've just had &nbsp;Sky Fibre 500 Max Broadband installed and the signal is very good in all the rooms bar one. The signal in this room just drops so much that I lose connection on my mobile phone even. I was promised that it work in all rooms. Any ideas to why. Thanks&nbsp;</P> Tue, 29 Jul 2025 14:40:16 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047263#M506374 Dic1_ 2025-07-29T14:40:16Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047271#M506379 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443668">@Dic1_</a>&nbsp; black or white router from Sky?</P> Tue, 29 Jul 2025 14:51:42 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047271#M506379 Highlinder 2025-07-29T14:51:42Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047304#M506387 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443668">@Dic1_</a>&nbsp;</P> <P>The 'promise' you are talking about is Sky's wall to wall guarantee. You need to have broadband boost or Sky max as part of your subscription, you can them claim free boosters to improve coverage</P> Tue, 29 Jul 2025 15:09:55 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5047304#M506387 jamesn123 2025-07-29T15:09:55Z