topic Re: WiFi keeps dropping in Broadband

WiFi keeps dropping

bry10 — Sat, 26 Jul 2025 18:37:43 GMT

I had an engineer out a few days ago to fix issue with speeds being slow. Since they have completed the fixes my wifi continually keeps dropping throughout the day. Sometimes it's like 10 times an hour. Driving me crazy especially as I work from home

Re: WiFi keeps dropping

jamesn123 — Tue, 29 Jul 2025 08:52:25 GMT

Hi @bry10

When this issue occurs, do any lights on your hub change?

Re: WiFi keeps dropping

bry10 — Tue, 29 Jul 2025 09:26:21 GMT

Yes, middle internet light flashes orange until such time it reconnects and goes green.

Re: WiFi keeps dropping

JimM1 — Tue, 29 Jul 2025 10:29:23 GMT

@bry10 Since you had a repair and you may / may not be having the same problem, but as sky would have a note on the system, you would be well advised to call again, and explain that what was done has not fixed the possible issue that you have!