https://helpforum.sky.com/t5/Broadband/Internet-light-is-out/m-p/5047001#M506302 <P>The service check is saying ther is no fault. The Internet light is out on the rougher&nbsp;</P> Tue, 29 Jul 2025 08:34:22 GMT Maria12344 2025-07-29T08:34:22Z https://helpforum.sky.com/t5/Broadband/Internet-light-is-out/m-p/5047001#M506302 <P>The service check is saying ther is no fault. The Internet light is out on the rougher&nbsp;</P> Tue, 29 Jul 2025 08:34:22 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-is-out/m-p/5047001#M506302 Maria12344 2025-07-29T08:34:22Z https://helpforum.sky.com/t5/Broadband/Internet-light-is-out/m-p/5047006#M506305 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443371">@Maria12344</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 29 Jul 2025 08:45:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-is-out/m-p/5047006#M506305 caesarome 2025-07-29T08:45:37Z