https://helpforum.sky.com/t5/Broadband/Loose-connection/m-p/5046996#M506301 <P>My sky boxes inside and outside my house are both loose. I keep losing signal &nbsp; This has been going on since Saturday 26/7. &nbsp;My son works from home so as you can imagine is causing a problem.&nbsp;</P> Tue, 29 Jul 2025 08:28:41 GMT Sky24241 2025-07-29T08:28:41Z https://helpforum.sky.com/t5/Broadband/Loose-connection/m-p/5046996#M506301 <P>My sky boxes inside and outside my house are both loose. I keep losing signal &nbsp; This has been going on since Saturday 26/7. &nbsp;My son works from home so as you can imagine is causing a problem.&nbsp;</P> Tue, 29 Jul 2025 08:28:41 GMT https://helpforum.sky.com/t5/Broadband/Loose-connection/m-p/5046996#M506301 Sky24241 2025-07-29T08:28:41Z https://helpforum.sky.com/t5/Broadband/Loose-connection/m-p/5047010#M506308 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443367">@Sky24241</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 29 Jul 2025 08:48:53 GMT https://helpforum.sky.com/t5/Broadband/Loose-connection/m-p/5047010#M506308 caesarome 2025-07-29T08:48:53Z