WiFi

Mart-77 — Mon, 28 Jul 2025 22:08:45 GMT

I have upgraded my sky WiFi box to better one but my kids xboxs are losing connection and slow to load plus my puk keeps going on and off I haven't had a problem with the sky WiFi until a couple of weeks ago when these same problems started this is no good

Re: WiFi

Chrisee — Tue, 29 Jul 2025 05:53:34 GMT

@Mart-77 assunimg not all devices lose connection at once and the lights on the new hub are not showing it has lost connection (see https://www.sky.com/help/articles/hub-lights-explained-start) then it sounds like an issuecwith WiFi signal level.

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

topic Re: WiFi in Broadband

WiFi

Re: WiFi