topic Is there a free sky number i can call to cancel my full fibre engineer appointment? in Broadband

Is there a free sky number i can call to cancel my full fibre engineer appointment?

Ryan6061 — Mon, 28 Jul 2025 19:01:06 GMT

Is there a free sky number i can call to cancel my full fibre engineer?

Re: Is there a free sky number i can call to cancel my full fibre engineer appointment?

Daniel0210 — Mon, 28 Jul 2025 19:04:38 GMT

Theres no 0800 number.

Call Sky by dialling 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your appointment is for tomorrow cancelling at such short notice will incur a £25 charge.

Re: Is there a free sky number i can call to cancel my full fibre engineer appointment?

caesarome — Mon, 28 Jul 2025 19:04:59 GMT

@Ryan6061

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Is there a free sky number i can call to cancel my full fibre engineer appointment?

Ryan6061 — Mon, 28 Jul 2025 19:07:20 GMT

I dont have sky mobile. Is the 0333 numbers free

Re: Is there a free sky number i can call to cancel my full fibre engineer appointment?

Daniel0210 — Mon, 28 Jul 2025 19:11:05 GMT

@Ryan6061

On most packages with other providers the charges for 03 numbers are the same as for 01 and 02 numbers (so inclusive) but check with your provider first.

Re: Is there a free sky number i can call to cancel my full fibre engineer appointment?

caesarome — Mon, 28 Jul 2025 19:13:10 GMT

@Ryan6061

If you get free calls with your phone provider then calls to Sky on their 03 number will use your free minutes.