Extremely Weak WiFi Signal

Bulguer95 — Mon, 28 Jul 2025 18:09:38 GMT

I am writing to formally express my frustration regarding the extremely weak Wi-Fi signal in my area/unit, which has been a persistent issue for quite some time now.

The connection is so weak that I am barely able to use any online services apart from YouTube, and even that is often unstable. Unfortunately, this poor signal strength makes it nearly impossible for me to work effectively. I rely heavily on a stable internet connection for my job, including video calls, file uploads, and accessing cloud-based platforms — all of which are currently affected.

I have tried basic troubleshooting steps such as restarting the router and limiting the number of connected devices, but the problem remains. This is not just an occasional inconvenience — it has become a consistent barrier to my productivity.

I kindly request that this issue be looked into as soon as possible. A stable and reliable internet connection is essential, and I would appreciate a prompt resolution or at least an update on how this issue will be addressed

Re: Extremely Weak WiFi Signal

Doc5907 — Mon, 28 Jul 2025 18:19:21 GMT

@Bulguer95 wrote:
I am writing to formally express my frustration regarding the extremely weak Wi-Fi signal in my area/unit, which has been a persistent issue for quite some time now.
The connection is so weak that I am barely able to use any online services apart from YouTube, and even that is often unstable. Unfortunately, this poor signal strength makes it nearly impossible for me to work effectively. I rely heavily on a stable internet connection for my job, including video calls, file uploads, and accessing cloud-based platforms — all of which are currently affected.
I have tried basic troubleshooting steps such as restarting the router and limiting the number of connected devices, but the problem remains. This is not just an occasional inconvenience — it has become a consistent barrier to my productivity.
I kindly request that this issue be looked into as soon as possible. A stable and reliable internet connection is essential, and I would appreciate a prompt resolution or at least an update on how this issue will be addressed

@Bulguer95 you are talking to fellow customers here and as we know nothing of your package , house layout, hub position etc , its impossible to give advice. Therefore suggest you call Sky to discuss your signal issues.

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Extremely Weak WiFi Signal

Re: Extremely Weak WiFi Signal