https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046630#M506175 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443088">@Jackie166</a>&nbsp; Is this an older master socket that you phone would normally go into or is this a fibre ONT box that is installed on the wall inside the property?</P> Mon, 28 Jul 2025 17:37:51 GMT Highlinder 2025-07-28T17:37:51Z https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046623#M506174 <P>My main and only out reach socket is in a very bad place and I would like to have it moved.would sky be willing to do that&nbsp;</P> Mon, 28 Jul 2025 17:33:32 GMT https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046623#M506174 Jackie166 2025-07-28T17:33:32Z https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046630#M506175 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443088">@Jackie166</a>&nbsp; Is this an older master socket that you phone would normally go into or is this a fibre ONT box that is installed on the wall inside the property?</P> Mon, 28 Jul 2025 17:37:51 GMT https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046630#M506175 Highlinder 2025-07-28T17:37:51Z https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046633#M506177 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4443088">@Jackie166</a>&nbsp;Think they still offer it as a service, does cost you though so will not be a free move! Openreach Master Socket relocation!</P> Mon, 28 Jul 2025 17:39:54 GMT https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046633#M506177 JimM1 2025-07-28T17:39:54Z https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046882#M506259 <P>I moved last year and the engineer who moved me (been with sky 12 years)didn't mention a new box but used the only existing phone socket behind the front in the passage right next to a radiator it's jst not suitable&nbsp;</P> Mon, 28 Jul 2025 22:28:42 GMT https://helpforum.sky.com/t5/Broadband/Outreach-box/m-p/5046882#M506259 Jackie166 2025-07-28T22:28:42Z