Internet outsge

Chrischien — Mon, 28 Jul 2025 16:12:18 GMT

Internet outage on sky broadband in LE65 area .

anyone else ? No known issues according to service checker but deffo no internet here.

Sky ... you know about this ?

Re: Internet outsge

Daniel0210 — Mon, 28 Jul 2025 16:39:02 GMT

@Chrischien
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

If your Sky broadband isn’t working and you haven’t done it yet use this link to check to see if there are any broadband problems or outages nearby.
https://www.sky.com/servicechecker
This should determine if there's an identified fault, perhaps affecting multiple households.

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. The easiest way is to dial 150 free from your Sky Talk landline if it’s still working.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.

topic Internet outsge in Broadband

Internet outsge

Re: Internet outsge