topic Re: No internet - DNS issue in Broadband

No internet - DNS issue

cjlu — Mon, 28 Jul 2025 12:00:45 GMT

I've tried setting setting DNS server assignment to Manual and IPv4 DNS Servers to 8.8.8.8 and 8.8.4.4, I can't turn on IPv6 as it states 'invalid entry'. IP assignment is set to 'Automatic (DHCP)'.

The laptop works fine with other WiFi connections. Any other suggestions gratefully received!

Re: No internet - DNS issue

JimM1 — Mon, 28 Jul 2025 12:30:12 GMT

@cjlu Where and what are you trying to set this all on!

Re: No internet - DNS issue

cjlu — Mon, 28 Jul 2025 12:41:40 GMT

Hi Jim, I'm trying to set this on my laptop internet settings for the Sky WiFi connection. Thanks a lot

Re: No internet - DNS issue

JimM1 — Mon, 28 Jul 2025 13:12:18 GMT

@cjlu Leave the DHCP iPv4 on auto and let the sky hub assign it and the iPv6 address to the laptop, DNS yes manual and and google if that is what you wish to use.

https://whatismyipaddress.com to check the wan is assigning correct and properties on your laptop to see that iPv4 and iPv6 are good.