https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5045421#M505769 <P>Hey, the sky hub has no light on at all. The wifi doesn't appear on any devices. We need a replacement hub. Will you be able to provide one? Kind regards Jacqueline&nbsp;</P> Sat, 26 Jul 2025 19:21:43 GMT Mafalda128 2025-07-26T19:21:43Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5045421#M505769 <P>Hey, the sky hub has no light on at all. The wifi doesn't appear on any devices. We need a replacement hub. Will you be able to provide one? Kind regards Jacqueline&nbsp;</P> Sat, 26 Jul 2025 19:21:43 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5045421#M505769 Mafalda128 2025-07-26T19:21:43Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5045424#M505772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441989">@Mafalda128</a>&nbsp;What hub do you have, and you have checked the power socket is working by plugging in a know device to see!</P> Sat, 26 Jul 2025 19:24:48 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5045424#M505772 JimM1 2025-07-26T19:24:48Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5046227#M506049 <P>Hi, thanks a lot for your help. I have managed to find the virtual assistant. This send me to an actual person at some point. They are going to dispatch a new hub. Thanks a lot</P> Mon, 28 Jul 2025 09:12:00 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5046227#M506049 Mafalda128 2025-07-28T09:12:00Z