topic Re: Ordering broadband box in Broadband

Ordering broadband box

Brad44 — Sat, 26 Jul 2025 07:50:04 GMT

I am a new customer trying to order a broadband and tv deal however I don't move in for another week so I am still trying to select the delivery date to be when we move in how do I do this?

Re: Ordering broadband box

JimM1 — Sat, 26 Jul 2025 08:08:23 GMT

@Brad44 Know you would like to get the jump on it all but TV will be out the door and on it's way as soon as you order, so if you are not there then you have a big problem, your best bet is to do this all by calling sky CS sales and have explain exactly what you need and require, do it online then gamble what happens!

Re: Ordering broadband box

Chrisee — Sat, 26 Jul 2025 09:40:33 GMT

@Brad44 broadband activation usually has a 14 day leadtime but the dates offered will be the next available date in diary Openreach shares with Sky. On occasions once the order is placed and checked those dates can go back if extra work is antcipated.

You do not need Sky Broadband to get Sky TV services but all ISPs have similar time scales.