https://helpforum.sky.com/t5/Broadband/WIFI-YET-AGAIN/m-p/5044906#M505601 <P>Im sick of this now. Every night I lose connection and have NEVER recieved my guaranteed download speeds.&nbsp;</P><P>They even sent one of their team out to look who got paid to say "it doesn't work and I dont know how to fix it" this useless company aren't just fleecing me for broadband but its also costing my mobile bill too as I constantly run out of data due to the WiFi cutting out up to 19 times per night. I want a full refund on ALL bills until you work out how to actually fix things.</P> Fri, 25 Jul 2025 22:47:31 GMT TERRYKarl 2025-07-25T22:47:31Z https://helpforum.sky.com/t5/Broadband/WIFI-YET-AGAIN/m-p/5044906#M505601 <P>Im sick of this now. Every night I lose connection and have NEVER recieved my guaranteed download speeds.&nbsp;</P><P>They even sent one of their team out to look who got paid to say "it doesn't work and I dont know how to fix it" this useless company aren't just fleecing me for broadband but its also costing my mobile bill too as I constantly run out of data due to the WiFi cutting out up to 19 times per night. I want a full refund on ALL bills until you work out how to actually fix things.</P> Fri, 25 Jul 2025 22:47:31 GMT https://helpforum.sky.com/t5/Broadband/WIFI-YET-AGAIN/m-p/5044906#M505601 TERRYKarl 2025-07-25T22:47:31Z https://helpforum.sky.com/t5/Broadband/WIFI-YET-AGAIN/m-p/5044920#M505604 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4441500">@TERRYKarl</a>&nbsp;<BR />You aren’t contacting Sky Customer Services here. This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to try to help other customers.</P> <P>&nbsp;</P> <P>Sounds like you need to contact Sky again. There will be no consideration of compensation until the fault is fixed.&nbsp;</P> Sat, 26 Jul 2025 03:20:36 GMT https://helpforum.sky.com/t5/Broadband/WIFI-YET-AGAIN/m-p/5044920#M505604 Daniel0210 2025-07-26T03:20:36Z