topic Re: WiFi constantly dropping out in Broadband

WiFi constantly dropping out

K8y51 — Fri, 25 Jul 2025 09:42:30 GMT

My WiFi is constantly dropping out and flashing Amber or red on our box. There are no reported issues in the area, but our connection appears to be awful. My wife works from home and this is having a serious impact on her work and output. It's happened three times this morning already and when tested the connection says it's fine even though it clearly isn't

Re: WiFi constantly dropping out

Highlinder — Fri, 25 Jul 2025 09:51:10 GMT

@K8y51 black or white router from Sky?

Re: WiFi constantly dropping out

Beth241 — Fri, 25 Jul 2025 09:51:42 GMT

Mine keeps doing this too it's been going on and off for about a week. Have you spoken to sky about it yet to see what they say?

Re: WiFi constantly dropping out

JimM1 — Fri, 25 Jul 2025 10:18:48 GMT

@Beth241 Have you run the service checker to see if anything is specifically indicated!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker
This should determine if there's an identified fault affecting multiple households.

Re: WiFi constantly dropping out

K8y51 — Fri, 25 Jul 2025 10:24:41 GMT

Yes I called them and it's an issue outside the house with the connection, so they are getting someone out to check

Re: WiFi constantly dropping out

lizshirley — Fri, 25 Jul 2025 10:41:15 GMT

My WiFi has been a nightmare since Thursday I keep losing it what do I need to do

Re: WiFi constantly dropping out

JimM1 — Fri, 25 Jul 2025 10:51:08 GMT

@lizshirley Same as you see on post 4 is the place to start!