topic Re: Internet in Broadband https://helpforum.sky.com/t5/Broadband/Internet/m-p/5044099#M505390 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440805">@Zoeyoung</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 24 Jul 2025 20:23:17 GMT GD1 2025-07-24T20:23:17Z Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5044095#M505388 My Internet won't work I've tried turning it off and on again serval times and I've looked on the app and it says the connection is fine and yet its not working Thu, 24 Jul 2025 20:08:48 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5044095#M505388 Zoeyoung 2025-07-24T20:08:48Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5044099#M505390 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440805">@Zoeyoung</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 24 Jul 2025 20:23:17 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5044099#M505390 GD1 2025-07-24T20:23:17Z