https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5043518#M505198 <P>Orange flashing light on the router and connection diagnosis comes up on screen but nothing works&nbsp;</P> Thu, 24 Jul 2025 09:02:20 GMT Su52 2025-07-24T09:02:20Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5043518#M505198 <P>Orange flashing light on the router and connection diagnosis comes up on screen but nothing works&nbsp;</P> Thu, 24 Jul 2025 09:02:20 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5043518#M505198 Su52 2025-07-24T09:02:20Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5043537#M505205 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440297">@Su52</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 24 Jul 2025 09:23:33 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5043537#M505205 caesarome 2025-07-24T09:23:33Z