https://helpforum.sky.com/t5/Broadband/Issue-with-move-request/m-p/5043429#M505160 <P>I submitted a request for home move on the July 25 and I was notified my broadband would be activated at the new address on the 25th and at existing address I would have access till 24th.</P><P>&nbsp;</P><P>today when I open, I see my broad band connection at my existing address &nbsp;is disconnected!</P><P>&nbsp;</P><P>why is this happening? I am loosing 24hrs of service in this case!</P> Thu, 24 Jul 2025 05:15:48 GMT Sreeda 2025-07-24T05:15:48Z https://helpforum.sky.com/t5/Broadband/Issue-with-move-request/m-p/5043429#M505160 <P>I submitted a request for home move on the July 25 and I was notified my broadband would be activated at the new address on the 25th and at existing address I would have access till 24th.</P><P>&nbsp;</P><P>today when I open, I see my broad band connection at my existing address &nbsp;is disconnected!</P><P>&nbsp;</P><P>why is this happening? I am loosing 24hrs of service in this case!</P> Thu, 24 Jul 2025 05:15:48 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-move-request/m-p/5043429#M505160 Sreeda 2025-07-24T05:15:48Z https://helpforum.sky.com/t5/Broadband/Issue-with-move-request/m-p/5043439#M505167 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440223">@Sreeda</a>&nbsp;</P> <P>There's no specific time of the day that Openreach disconnect the service at the address.&nbsp;</P> Thu, 24 Jul 2025 06:33:06 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-move-request/m-p/5043439#M505167 Daniel0210 2025-07-24T06:33:06Z