topic Re: My internet connection to keeps saying connected without internet in Broadband https://helpforum.sky.com/t5/Broadband/My-internet-connection-to-keeps-saying-connected-without-internet/m-p/5043397#M505141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440163">@VIIII</a>&nbsp;What do you see on the hub or the ONT if you have a FTTP Connection!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Wed, 23 Jul 2025 22:55:24 GMT JimM1 2025-07-23T22:55:24Z My internet connection to keeps saying connected without internet https://helpforum.sky.com/t5/Broadband/My-internet-connection-to-keeps-saying-connected-without-internet/m-p/5043346#M505120 <P>I'm connected to my WiFi through my Samsung phone and ever 8-10 mins on average but could occur every 2-3mins??</P><P>I've reset the router. Didn't work</P><P>Turned it off by the wall. Didn't work straight away but did come on, but went back off again. I reset my phone, it connected&nbsp; for 20mins or so but keeps saying connected without internet.</P><P>I signed into MySKY and run the tests and it's showing everything fine? Could someone help please.&nbsp; Kind regards</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 23 Jul 2025 21:10:08 GMT https://helpforum.sky.com/t5/Broadband/My-internet-connection-to-keeps-saying-connected-without-internet/m-p/5043346#M505120 VIIII 2025-07-23T21:10:08Z Re: My internet connection to keeps saying connected without internet https://helpforum.sky.com/t5/Broadband/My-internet-connection-to-keeps-saying-connected-without-internet/m-p/5043397#M505141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4440163">@VIIII</a>&nbsp;What do you see on the hub or the ONT if you have a FTTP Connection!</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Wed, 23 Jul 2025 22:55:24 GMT https://helpforum.sky.com/t5/Broadband/My-internet-connection-to-keeps-saying-connected-without-internet/m-p/5043397#M505141 JimM1 2025-07-23T22:55:24Z