https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5042677#M504931 <P>No lights on WiFi box &nbsp;turned on and off a few times still not working&nbsp;</P> Wed, 23 Jul 2025 08:32:16 GMT Traces 2025-07-23T08:32:16Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5042677#M504931 <P>No lights on WiFi box &nbsp;turned on and off a few times still not working&nbsp;</P> Wed, 23 Jul 2025 08:32:16 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5042677#M504931 Traces 2025-07-23T08:32:16Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5042736#M504951 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4439562">@Traces</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 23 Jul 2025 09:28:25 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5042736#M504951 caesarome 2025-07-23T09:28:25Z