https://helpforum.sky.com/t5/Broadband/New-Broadband-Hub-Router/m-p/5042575#M504909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3149796">@AaronBt41</a>&nbsp;you are not alone but given Sky have supplied many hundreds of thousand of these hubs most people find they are fine butof course we get more posts from people with issues.</P> <P>&nbsp;</P> <P>First thing is check the hub is in the best position which is out in the open well off the floor on a surface above obstructions like radiators. Wifi signal strength is reduced whenever the signal passes through a solid object like a wall, more signal is lost if the wall is solid so if your home has these type of walls you are going to need an extender. Skywill supply these if you bought their WiFi Max package.</P> Wed, 23 Jul 2025 06:02:56 GMT Chrisee 2025-07-23T06:02:56Z https://helpforum.sky.com/t5/Broadband/New-Broadband-Hub-Router/m-p/5042484#M504843 <P>Took an offer to upgrade to Sky Full Fibre 150, came with the new hub/router.</P><P>&nbsp;</P><P>So far terrible, TV's keep disconnecting, all mobile phones keep disconnecting, signal through the house was to be better but it's worse.</P><P>&nbsp;</P><P>Anyone else having similar issues?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 22 Jul 2025 21:23:36 GMT https://helpforum.sky.com/t5/Broadband/New-Broadband-Hub-Router/m-p/5042484#M504843 AaronBt41 2025-07-22T21:23:36Z https://helpforum.sky.com/t5/Broadband/New-Broadband-Hub-Router/m-p/5042575#M504909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3149796">@AaronBt41</a>&nbsp;you are not alone but given Sky have supplied many hundreds of thousand of these hubs most people find they are fine butof course we get more posts from people with issues.</P> <P>&nbsp;</P> <P>First thing is check the hub is in the best position which is out in the open well off the floor on a surface above obstructions like radiators. Wifi signal strength is reduced whenever the signal passes through a solid object like a wall, more signal is lost if the wall is solid so if your home has these type of walls you are going to need an extender. Skywill supply these if you bought their WiFi Max package.</P> Wed, 23 Jul 2025 06:02:56 GMT https://helpforum.sky.com/t5/Broadband/New-Broadband-Hub-Router/m-p/5042575#M504909 Chrisee 2025-07-23T06:02:56Z