topic Re: Poor WiFi connection in Broadband https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5042573#M504907 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3280563">@Hurley2Rise</a>&nbsp;several different possible causes you need to narrow down the issue by running the service checker in the My Sky appwhich will give you the most recent spedd to your hub and if you click through the history of tests for the last month with the guranteeed speed fir your line. If there is an issue there the app should offer further help or call Sky.</P> <P>&nbsp;</P> <P>However if that is OK the issue is the extremly common issue of poor wifi in your home. More help here&nbsp;<A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A></P> Wed, 23 Jul 2025 05:56:09 GMT Chrisee 2025-07-23T05:56:09Z Poor WiFi connection https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5042568#M504905 <P>Our WiFi is so poor that we have to go into setting and turn our WiFi off to make calls and use the internet</P> Wed, 23 Jul 2025 05:40:17 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5042568#M504905 Hurley2Rise 2025-07-23T05:40:17Z Re: Poor WiFi connection https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5042573#M504907 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3280563">@Hurley2Rise</a>&nbsp;several different possible causes you need to narrow down the issue by running the service checker in the My Sky appwhich will give you the most recent spedd to your hub and if you click through the history of tests for the last month with the guranteeed speed fir your line. If there is an issue there the app should offer further help or call Sky.</P> <P>&nbsp;</P> <P>However if that is OK the issue is the extremly common issue of poor wifi in your home. More help here&nbsp;<A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A></P> Wed, 23 Jul 2025 05:56:09 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connection/m-p/5042573#M504907 Chrisee 2025-07-23T05:56:09Z