topic Re: Wifi problem in Broadband

Wifi problem

Ade102 — Tue, 22 Jul 2025 19:04:45 GMT

My laptops cannot locate the wifi

Re: Wifi problem

caesarome — Tue, 22 Jul 2025 19:10:15 GMT

@Ade102

What lights are lit on your broadband hub ?

Re: Wifi problem

Ade102 — Tue, 22 Jul 2025 19:31:44 GMT

Green.

None of my two laptops and tablet can locate the WiFi- just 4ft away.

Re: Wifi problem

JimM1 — Tue, 22 Jul 2025 19:54:22 GMT

@Ade102 What hub? Take it that all other devices connected ok but your laptops are the only issue, if those have Ethernet ports do they connect fine via that method! What is the tablet that you are trying to connect, also the devices link for older connection below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

https://www.sky.com/help/articles/connect-devices-to-broadband-start