Poor speed in lounge

David547 — Tue, 22 Jul 2025 17:14:34 GMT

Poor internet speed from router upstairs to lounge downstairs do you have a more powerful router

Re: Poor speed in lounge

JimM1 — Tue, 22 Jul 2025 17:19:13 GMT

@David547 Which hub do you have! See link below!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: Poor speed in lounge

TimmyBGood — Tue, 22 Jul 2025 17:29:57 GMT

@David547

Essentially no: all legal routers and wireless access points have a regulated maximum power output. You really wouldn't want to share a room with a microwave emitter that didn't...

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Poor speed in lounge

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Re: Poor speed in lounge