Boosters

Griffo2 — Tue, 22 Jul 2025 16:16:57 GMT

How do I get WiFi boosters

Re: Boosters

Osmond — Tue, 22 Jul 2025 16:22:29 GMT

Hey @Griffo2 - my understanding is that you need to contact Sky and inform them that you have a weak Wifi signal in your property, they will then add a pod to your account and send it out to you - they are free so it won't cost you anything.

Re: Boosters

Griffo2 — Tue, 22 Jul 2025 16:28:40 GMT

What's the best way to contact

Re: Boosters

TimmyBGood — Tue, 22 Jul 2025 16:30:18 GMT

@Griffo2

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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