topic Re: Poor WiFi/bandwidth in Broadband

Poor WiFi/bandwidth

Miles11 — Tue, 22 Jul 2025 08:22:40 GMT

I've had Sky broadband for a few years and always had good WiFi and signal, however I've recently moved and taken my router with me, I've downsized in house size and there are less devices connected, however, my WiFi really struggles, particularly when on Teams meetings (I work from home).

This is starting to impact my work daily, and I've tried all the troubleshooting steps (reset hub etc), and the router is in an open place fairly centrally to the house, only a small 2 bed house and so I would not expect signal to be a problem.

Re: Poor WiFi/bandwidth

Highlinder — Tue, 22 Jul 2025 08:29:37 GMT

@Miles11 black or white router from Sky? Do you have broadband boost or a max subscription if you have a white router?

Re: Poor WiFi/bandwidth

Miles11 — Tue, 22 Jul 2025 09:00:32 GMT

Black router and no boost subscription. I would really hope I wouldn't need such a subscription for such a small house and I didn't have any issues in my last house which was bigger.

Re: Poor WiFi/bandwidth

Jj83 — Tue, 22 Jul 2025 09:53:04 GMT

Hi, I have the black router and I also work from home. For the past couple of months I have been experiencing the same issue with Wifi it's impacting my work. My family are struggling with using sky or ither streaming apps.
sky do not seem to have an answer.